Delete your ZELAR account

Developer / app: ZELAR (zelarstore.com)

1. Delete from the ZELAR app (recommended)

Open the ZELAR mobile app and sign in.
Go to Settings (or Profile).
Tap Delete Account.
Confirm. Deletion is permanent and cannot be undone.

2. Request deletion by email

If you cannot use the app, email support@zelarstore.com with subject “ZELAR Account Deletion Request” and include the phone number registered on your account. We process requests within 30 days.

3. What is deleted

Account profile (name, email, phone, password)
Saved addresses and payment-card metadata
In-app notifications and login tokens
Cart / wishlist data linked to your customer profile (anonymized)

4. What may be retained

Order, shipping, visa, and payment records may be kept up to three (3) years after completion for legal, tax, and fraud-prevention obligations. Personal identifiers are removed or anonymized where possible. Activity logs of the deletion itself may be kept without linking to your identity.

5. Delete some data without deleting your account

You can remove or update addresses, saved cards, and profile fields in the app. To request deletion of specific data while keeping your account, contact support@zelarstore.com.